Privacy Policy

F-ACT IT respects the privacy of its software users and website visitors, especially regarding the automated processing of personal data. For full transparency, we have implemented a policy describing how we handle personal data, why we do so, and how individuals can exercise their rights effectively.

For more information on personal data protection, visit the website of the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl.

We do not place analytical or tracking cookies on your device until you explicitly consent via our website.

By continuing to use this website, you accept the following terms of use. The version of this policy available on the website is the only applicable version until it is replaced by an updated version.

Article 1 – Legal Information

Websites: www.factsoft.nl, www.wordclouder.nl, www.zhangmen.nl
Data Controller: F-ACT IT, Marsmanlaan 20, 9721 XV Groningen, The Netherlands

Article 2 – Website Access

Access and use of the website are strictly personal. You agree not to use the content or services for commercial, political, or unsolicited advertising purposes.

Article 3 – Website Content

All content, including trademarks, images, text, illustrations, audio, video, animations, and technical applications on this site are legally protected. Any use, reproduction, or modification without written consent is strictly prohibited.

Article 4 – Website Management

The administrator may suspend, limit, or restrict access to certain sections or all of the website.
The administrator may remove content that interferes with the website's operation or violates laws or netiquette.
The administrator may temporarily disable the website for maintenance and updates.

Article 5 – Responsibilities

The administrator is not responsible for interruptions, malfunctions, or access issues on the website.
You are responsible for your internet connection and device protection.
You assume all risks related to accessing and using the website or software.
In case of disputes or damage caused by your use, the administrator may seek full compensation.

Article 6 – Data Collection

F-ACT IT collects personal data, including IP addresses and device information, necessary for identification and customer relationship management.
This data is stored in a customer registry and handled in compliance with GDPR/AVG regulations.

Article 7 – Your Data Rights

You have the right to access, rectify, or delete your personal data. Contact: website@factsoft.nl
Requests must include proof of identity and will be addressed within one month. This may be extended by two months for complex cases.

Article 8 – Data Processing

If legally required, personal data may be shared with authorities upon formal request.
Mandatory data fields will be clearly marked during data collection.

Article 9 – Commercial Offers

You may receive promotional emails from us. To opt out, email: opt-out@factsoft.nl.

If you encounter personal data on our site, do not misuse it. The administrator is not liable for external misuse.

Article 10 – Data Retention

Collected data is stored only as long as legally required.

Article 11 – Cookies

Cookies are small files stored on your device during website visits, used for recognizing returning visitors and personalizing experience.
We use the following cookies:

Google Analytics (analytics)
Google Ads (tracking)
Functional cookies: session and login
Analytical cookies: visitor behavior and trends
Tracking cookies: personalized advertising, user profiling

By continuing to use our site after seeing the cookie banner, you consent for 13 months.
More info on managing cookies: autoriteitpersoonsgegevens.nl

Article 12 – Product Images

No rights can be derived from images of products shown on the website.

Article 13 – Governing Law

Dutch law applies. Any disputes shall be settled by the court in the administrator’s jurisdiction unless otherwise provided by law.

Article 14 – Contact

For questions or product information, contact: website@factsoft.nl